Case Study: Minuteman Plumbing’s Success Story

September 18, 2024
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Minuteman Plumbing, a new player in the Sand Springs, Oklahoma, plumbing industry, has quickly made a name since its founding in 2023.

Jason Pigeon of Minuteman Plumbing details his successful relationship with Whistler Billboards.

With a commitment to quality service and customer satisfaction, Minuteman Plumbing (minutemanplumbingtulsa.com) set out to become the go-to plumbing service provider in Sand Springs and the surrounding areas. However, like any new business, they faced the challenge of establishing brand awareness and reaching potential customers in a competitive market.

Recognizing the need for a strong marketing strategy, Minuteman Plumbing partnered with Whistler Billboards to enhance their visibility and drive growth. The collaboration involved deploying strategically placed billboards, updating their online presence with a modern website, and launching targeted Google Ads campaigns. This comprehensive approach boosted Minuteman Plumbing’s brand recognition and translated into tangible business success. Let’s examine how Minuteman Plumbing achieved remarkable results through its partnership with Whistler Billboards and its Advantage Program.

Establishing a Strong Local Presence with Billboards

When Minuteman Plumbing launched, one of its primary goals was to establish a strong local presence in Sand Springs and West Tulsa. They understood the importance of being visible in their community and reaching potential customers where they live, work, and commute. To achieve this, Minuteman Plumbing contracted Whistler Billboards to create impactful billboard advertising in key areas.

The strategic placement of billboards was critical to the campaign’s success. Whistler Billboards selected high-traffic locations in Sand Springs and along major routes leading to and from West Tulsa, ensuring that Minuteman Plumbing’s message was seen by thousands of drivers each day. The billboards featured bold, eye-catching designs with a clear call to action, emphasizing Minuteman Plumbing’s reliability, prompt service, and commitment to customer satisfaction.

The use of billboards provided Minuteman Plumbing with several key advantages:

  • Increased Brand Recognition: Minuteman Plumbing quickly built brand recognition by placing billboards in prominent locations. Commuters and locals frequently exposed to the billboards began associating the Minuteman Plumbing brand with quality service and reliability.
  • Immediate Visibility: Unlike other forms of advertising that may take time to reach the target audience, billboards offer immediate visibility. The large, vibrant displays captured viewers’ attention and left a lasting impression on them, making it more likely that they would remember Minuteman Plumbing when they needed plumbing services.
  • Localized Targeting: Minuteman Plumbing’s strategic placement of billboards allowed It to target specific neighborhoods and communities within Sand Springs and West Tulsa. This localized approach ensured that its advertising dollars were spent effectively, reaching potential customers in its primary service areas.

Reflecting on the impact of the billboard campaign, Jason Pigeon, owner of Minuteman Plumbing, shared with us;

“I sat down with Shawn, and Shawn was able to tailor a plan for us and what our goals were. It has been working out absolutely phenomenal since we had a goal set in mind for 2023, which we actually crushed by three times.”

Jason Pigeon of Minuteman Plumbing

Enhancing Online Presence with a Modern Website

In addition to outdoor advertising, Minuteman Plumbing recognized the need to establish a strong online presence. A well-designed website is critical to any modern business’s marketing strategy, serving as the digital front door for potential customers. Understanding this, Minuteman Plumbing collaborated with Whistler Billboards to develop a new, user-friendly website that accurately reflects their brand and services.

The new website was designed with several key objectives in mind:

  • Improved User Experience: The website was built with a clean, intuitive layout that made it easy for visitors to find information about Minuteman Plumbing’s services, read customer reviews, and contact the company. A focus on mobile responsiveness ensured that the site provided a seamless experience on all devices, an important factor given the increasing number of users accessing websites from smartphones.
  • Showcasing Services: Minuteman Plumbing’s website features its full range of services, from emergency repairs and routine maintenance to installations and inspections. High-quality images and concise, engaging content helped convey the company’s expertise and commitment to quality.
  • SEO Optimization: The website was optimized with relevant keywords and local SEO strategies targeting Sand Springs and West Tulsa to improve search engine visibility. This approach helped Minuteman Plumbing rank higher in search results, making it easier for potential customers to find them online when searching for plumbing services in the area.
  • Easy Contact Options: Understanding that potential customers often look for quick and easy ways to contact service providers, the website included clear calls to action, such as “Call Now” buttons and an easy-to-use contact form. These features made it simple for visitors to reach out, schedule appointments, and inquire about services.

The launch of the new website marked a significant improvement in Minuteman Plumbing’s online brand presence. Not only did the site enhance the company’s professional image, but it also played a crucial role in converting visitors into customers. The website quickly became a key driver of new business, generating leads and helping Minuteman Plumbing expand its regional customer base.

Driving Targeted Traffic with Google Ads

To complement the billboard and website initiatives, Minuteman Plumbing also leveraged Google Ads to increase their visibility further and attract targeted traffic. Working with Whistler Billboards, they launched a series of paid search campaigns targeting potential customers in Sand Springs and West Tulsa.

Google Ads provided Minuteman Plumbing with several strategic benefits:

  • Precision Targeting: Google Ads allowed Minuteman Plumbing to target specific keywords related to plumbing services, ensuring their ads appeared in front of users actively searching for solutions in their area. By focusing on relevant search terms like “plumber in Sand Springs” and “emergency plumbing West Tulsa,” the ads reached a highly relevant audience.
  • Geo-Targeting Capabilities: To maximize ad spend efficiency, Minuteman Plumbing used geo-targeting to focus their campaigns on specific geographic areas. This approach ensured that the ads were only shown to users within their service areas, avoiding wasted impressions and clicks from users outside their target market.
  • Pay-Per-Click Model: Google Ads’ pay-per-click (PPC) model meant that Minuteman Plumbing only paid when someone clicked on its ad. This performance-based approach allowed the company to control costs and measure the effectiveness of each campaign, making adjustments as needed to optimize results.
  • Enhanced Brand Awareness: Even when users didn’t click on the ads, Minuteman Plumbing’s presence at the top of search results helped reinforce brand awareness. This increased visibility complemented the billboard campaign, creating a cohesive marketing strategy that spanned physical and digital spaces.

The Google Ads campaigns proved valuable to Minuteman Plumbing’s marketing mix, driving targeted traffic to their website and generating a steady stream of leads. By combining digital advertising with their billboard and website efforts, Minuteman Plumbing built a strong, multi-channel presence that effectively reached potential customers at every stage of the buying journey.

As Jason Pigeon noted,

“We’ve put a two-year goal together that in nine months we were able to meet with Whistler Media. This impressive milestone demonstrates the effectiveness of a well-executed marketing strategy and the importance of setting clear goals.”

Jason pigeon of minuteman plumbing

A Successful Partnership with Whistler Billboards

Minuteman Plumbing’s marketing initiatives’ success can be attributed to its strategic partnership with Whistler Billboards. By leveraging a combination of outdoor advertising, a modernized online presence, and targeted digital marketing, Minuteman Plumbing achieved its goals of increasing brand awareness, driving local engagement, and growing its business in Sand Springs and West Tulsa.

Key to this success was the comprehensive approach taken by Whistler Billboards, which included:

  • Understanding the Client’s Needs: Whistler Billboards took the time to understand Minuteman Plumbing’s business objectives, target audience, and competitive landscape. This insight allowed them to tailor a marketing strategy uniquely suited to Minuteman Plumbing’s goals.
  • Expert Execution: From the design and placement of billboards to the development of a user-friendly website and the management of Google Ads campaigns, Whistler Billboards provided expert execution at every stage. Their attention to detail and commitment to quality ensured that each campaign element was delivered to the highest standard.
  • Ongoing Support and Optimization: Marketing is not a one-time effort but an ongoing process that requires constant evaluation and optimization. Whistler Billboards continued to work with Minuteman Plumbing to monitor the performance of their campaigns, make data-driven adjustments, and explore new growth opportunities.

Reflecting on the overall experience, Jason Pigeon encourages other businesses to consider scaling up through advertising:

“If you’re ever on the fence about scaling your business or have second thoughts about advertising, I would definitely contact Whistler Billboards and talk with them and see what kind of plan they can design for.”

jason pigeon of minuteman plumbing

Wrapping Up

For Minuteman Plumbing, the journey from a new business to a recognized brand in Sand Springs and West Tulsa was accelerated through strategic marketing efforts with Whistler Billboards. By combining traditional billboards with a modern website and targeted Google Ads, they were able to reach their audience effectively and drive significant business results.

The partnership between Minuteman Plumbing and Whistler Billboards exemplifies how a well-rounded marketing strategy can make a profound impact, even for a new business. As Minuteman Plumbing continues to grow and serve its community, its success story is a testament to the power of strategic advertising and the importance of choosing the right partners to help bring a brand’s vision to life.

With a strong foundation, Minuteman Plumbing is well-positioned to continue its upward trajectory, serving customers with the reliable, high-quality plumbing services that have become its hallmark since 2023.


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